Terms of Service

GrowVera is a trading name providing local search marketing services, including Google Business Profile optimisation, review generation, local citations management, and related services.

Registered in New South Wales, Australia. Contact: admin@growvera.com.au

By accessing our website at growvera.com.au or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

GrowVera provides local search marketing services on a monthly retainer basis. The specific scope of services for each client is agreed in a separate Service Agreement prior to commencement.

Free trial: We offer a first-month free trial to eligible clients. The free trial covers standard onboarding and service delivery as described in our service documentation. At the conclusion of the free trial, continued engagement is subject to a paid monthly retainer as agreed in your Service Agreement.

We reserve the right to modify or discontinue any service with 30 days' notice to active clients.

To receive services from GrowVera, you agree to:

• Provide accurate and complete business information as requested.
• Grant us reasonable access to your Google Business Profile, Google Search Console, and any other platforms required to perform agreed services.
• Respond to our communications within a reasonable timeframe.
• Ensure that all information provided to GrowVera does not infringe the intellectual property rights or privacy of any third party.

Monthly retainer fees are invoiced in advance. Payment is due within 14 days of the invoice date unless otherwise agreed in writing.

Prices are quoted in Australian Dollars (AUD) and inclusive of GST where applicable. GrowVera is entitled to adjust pricing with 30 days' written notice.

Late payments may attract interest at the rate of 2% per month on the outstanding balance.

All retainer agreements have a minimum term of 2 months. After the minimum term, the retainer continues on a month-to-month basis. You may cancel after the minimum term by providing 30 days' written notice to admin@growvera.com.au. Service will continue through the notice period, and no further fees will be charged after the notice period expires.

GrowVera may terminate services with 14 days' notice if a client is in breach of these Terms or their Service Agreement, or if continued service would expose GrowVera to legal or reputational risk.

GrowVera applies proven local SEO and Google Business Profile optimisation practices. However, search engine rankings are determined by Google and other third parties over which we have no direct control.

We do not guarantee specific rankings, review volumes, or revenue outcomes. Results may vary based on market conditions, industry competition, geographic factors, Google algorithm changes, and client responsiveness.

Any results referenced in our marketing materials are illustrative of the types of outcomes clients have experienced. They are not a guarantee of what any individual client will achieve.

All content on the GrowVera website — including text, graphics, logos, and code — is the property of GrowVera or its licensors and is protected by Australian copyright law.

Any reports, strategies, or other deliverables produced by GrowVera for a client remain the property of the client upon full payment of all fees.

GrowVera retains the right to reference the general nature of services provided to a client for marketing purposes, unless the client has specifically requested otherwise in writing.

To the maximum extent permitted by Australian law (including the Australian Consumer Law), GrowVera's liability for any loss or damage arising out of or in connection with our services is limited to the fees paid by the client in the preceding three (3) months.

GrowVera is not liable for any indirect, consequential, or punitive loss, including loss of revenue, loss of customers, or loss of data.

Nothing in these Terms limits your rights under the Australian Consumer Law where those rights cannot lawfully be excluded.

Our collection and handling of personal information is governed by our Privacy Policy, which forms part of these Terms.

These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales for any dispute arising out of or in connection with these Terms.

We may update these Terms from time to time. The updated Terms will be published on this page with a revised “last updated” date. Continued use of our website or services after changes are published constitutes acceptance of the revised Terms.

For any questions about these Terms, contact us at admin@growvera.com.au.